Welcome to oldcollectorcoins.com
FAQ - Frequently Asked Questions
1. Purchasing
2. Returns
3. Shipping
4. Legal
5. Tax Info
(Section 1) Purchasing:
Q. How do I pay for my purchase(s)?
A. oldcollectorcoins.com offers multiple methods of payment for your purchase(s).
1. Paypal
2. Credit Card
3. Money Order
4. Personal Check
5. Bank Draft
6. Other methods, please contact us.
Please make out any checks, money orders etc. to Lance Newman.
All payment methods require payment to be accepted and cleared prior to item(s) being shipped to you.
(Section 2) Returns
Q. What are the conditions for returns?
A. If for any reason you choose to return your item(s), please feel free to do so.
Contact us prior to returning your item(s). Shipping, insurance etc. is not reimbursed. Returns are required to
be received no later than 7 days from the day you receive your item(s).
Mail all inquiries to:
Lance Newman
517 South "E" Street #3
Richmond, IN 47374
(Section 3) Shipping
Q. What options do I have for shipping and protection of my purchase(s)?
A.
Shipping to the continental 48 states is free!
You may request extra shipping services.
1. Delivery confirmation $1.25. Left in your mail box with date delivered.
2. Signature confirmation $2.00. You must sign for or pick up at your local post office.
3. Insurance-need quote based on purchase amount. Usually around $5.00-$10.00.
4. Flat-rate: $5-15. As much as we can fit in the box for you.
(Section 4) Legal Disclosure
Q. What guarantee(s) do you offer me as a loyal customer?
A.
All coins sold by oldcollectorcoins.com are authentic and as stated. If we make any mistakes we will accept a return and a full refund will be issued, including any fees charged to you. When the
coin(s)
are received they will be authenticated/attributed by a third
party before any refunds are issued if authenticity is in
question.
(section 5) Tax, TID, EIN
Q. Do I have to pay tax for my purchase(s)?
A. You are required to pay tax for your purchase if you reside in the state of Indiana. If you have tax-exempt status, please send your information and you will then not
be liable for paying taxes for your purchase(s). If you live in another state,
you are not required to pay tax at this time. 1-9-2012
Thank you for stopping by oldcollectorcoins.com we hope you enjoyed your visit.